Effective Date: February 4, 2025

1. Introduction

Welcome to Bin Dawood Universe. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Use of Our Services

• You must be at least 18 years old or have parental/guardian permission to use our services.
• You agree to use our website and services only for lawful purposes.
• Any attempt to interfere with the website’s functionality, including hacking or unauthorized access, is strictly prohibited.

3. Orders and Payments

• All orders are subject to availability and confirmation.
• We reserve the right to refuse or cancel any order at our discretion.
• Payments must be completed at the time of purchase using the available payment methods.

4. Refund and Cancellation Policy

• Refunds: You may request a refund within 7 days of purchase if the product is in its original condition.
• Returns & Cancellations: Orders can be canceled or returned within 7 days of purchase.
• Refund Processing: Approved refunds will be processed within 7-14 business days to the original payment method.

For more details, please refer to our Refund and Cancellation Policy.

5. Shipping and Delivery

• Delivery times are estimated and may vary depending on location and unforeseen circumstances.
• We are not responsible for delays caused by third-party courier services.
• If an order is lost or damaged during shipping, please contact us immediately.

6. Intellectual Property Rights

• All content on this website, including text, images, logos, and designs, is the property of Bin Dawood Universe and is protected by copyright laws.
• You may not copy, distribute, or use any content without prior written permission.

7. Limitation of Liability

• Bin Dawood Universe is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services.
• We do not guarantee that our services will be error-free or uninterrupted.

8. Privacy Policy

• Your personal information is handled in accordance with our Privacy Policy.
• We do not sell or share your personal data with third parties without consent, except as required by law.

9. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our services after changes have been made constitutes acceptance of the new terms.

10. Contact Information

If you have any questions or concerns regarding these terms, please contact us:

Phone: +92 330 1246077
Email: info@bindawooduniverse.com
Address: Off Pamoo Dalal Street, Rampat Road, Pole-11, RMU