Effective Date: February 4, 2025

At Bin Dawood Universe, we are committed to protecting your privacy. This Private Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, shipping address.
• Payment Information: Billing details and payment method (we do not store credit card details).
• Order Details: Purchase history and order preferences.
• Technical Data: IP address, browser type, and device information.
• Communication Data: Emails, messages, and customer support interactions.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process orders and provide customer support.
• To improve our website and user experience.
• To send order updates, promotions, and marketing messages (you can opt out at any time).
• To ensure security and prevent fraud.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• With trusted third-party service providers (such as payment processors and shipping partners) to fulfill your order.
• When required by law to comply with legal obligations.
• To protect our business from fraud, security threats, or illegal activities.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications by clicking the “unsubscribe” link in emails.
• Request a copy of the data we hold about you.

To exercise these rights, contact us at info@bindawooduniverse.com.

7. Changes to This Private Policy

We may update this Private Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after updates means you accept the changes.

8. Contact Us

If you have any questions or concerns about this Private Policy, you can contact us:
📞 Phone: +92 330 1246077
📧 Email: info@bindawooduniverse.com
📍 Address: Off Pamoo Dalal Street, Rampat Road, Pole-11, RMU

By using our website, you agree to this Private Policy.