Frequently Asked Questions (FAQs)
We offer a one-week (7-day) refund policy. If you are not satisfied with your purchase, you can request a refund within 7 days of the purchase date. The item must be in its original condition with all packaging intact.
Refunds are processed within 7-14 business days and will be credited to the original payment method used for the purchase.
Yes, you can return your order within one week (7 days) of purchase, provided the item is in its original condition and packaging.
Yes, orders can be canceled within 7 days of placement. If your order has already been processed or shipped, cancellation may not be possible.
No, currently, all products and services are eligible for refunds as long as they meet the return criteria.
To request a refund, return, or cancellation, please contact us:
📞 Phone: +92 330 1246077
📧 Email: info@bindawooduniverse.com
📍 Address: Off Pamoo Dalal Street, Rampat Road, Pole-11, RMU
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
If you receive a damaged or incorrect item, please contact us immediately, and we will arrange a replacement or refund at no additional cost to you.
You can track your refund status by contacting our customer support team via phone or email.